You can delete your ClearMinutes account and all associated data at any time. There are two ways to do it. The in-app route is immediate; the email route exists in case you no longer have the app installed.
Export first if you want to keep anything. Deletion cannot be undone. Before deleting, use Settings → Privacy → Export my data to download all of your transcripts as a single file.
If you have uninstalled the app, email ronan@straitsventures.org from the address registered to your account, with the subject line "ClearMinutes account deletion request".
We will confirm receipt within 2 business days and complete the deletion within 30 days. We may ask you to confirm the request from your registered email address; we do this to prevent someone else deleting your account, and we will not ask you for a password or payment details.
| Data | What happens |
|---|---|
| Transcripts and summaries | Permanently deleted |
| Audio recordings stored by us | Permanently deleted |
| Speaker names you entered | Permanently deleted |
| Account record and email address | Permanently deleted |
| Usage and quota history | Permanently deleted |
| Encrypted backups | Purged within 30 days |
If you only want to remove one meeting rather than your whole account, open that meeting, tap the menu, and choose Delete. Deleted meetings are recoverable for 30 days from Settings → Recently deleted, after which they are permanently purged.
Deleting your account does not cancel a Pro subscription, because subscriptions are managed by Google, not by us. Cancel separately at play.google.com/store/account/subscriptions, or you will continue to be billed.
Email ronan@straitsventures.org.